for example, the lipstick which someone already opened and it brakes or the body cream which the logo of the brand already melt away, -the make-up palette which someone already put the finger on them? Why does sephora always send me to broken cosmetic?
call and complain. see what they do. you never know until you try. Why does sephora always send me to broken cosmetic?
it;s not Sephora it's the mail it might have been droped DUhhh
That is sad.
Complain, reclaim for a new product.
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